Play Lounge Privacy Policy

Version: 2026-07-27 Effective Date: July 27, 2026

1. Introduction

Play Lounge ("Play Lounge", "we", "us", or "our") is operated by NeuEra Apps. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our multiplayer board game platform, available as a web application at playlounge.live and as a native Android application (package ID: live.playlounge.android).

Play Lounge is a free multiplayer gaming platform. The only promotions we show are for our own other apps, served by us — there are no third-party ad networks. We are committed to protecting your privacy and have designed our service to collect virtually no personal information. You can enjoy our games completely anonymously without creating an account.

PRIVACY-FIRST DESIGN: Play Lounge operates on a session-based model with no user accounts, no signup required, and no personal information collected. All your data is temporary and deleted when you close the app.

2. Information We Collect

We collect minimal information to provide our multiplayer gaming service. Here's exactly what we collect and don't collect:

What We Collect Directly:

Random Player ID: A temporary, randomly generated identifier created when you start a game session. This ID is NOT linked to any personal information and is deleted when you close the app.
Session Token (JWT): A temporary authentication token with 24-hour expiration, used only for reconnecting to your game if you briefly lose connection. Deleted when you close the app.
Room Codes: 6-character codes for private games with friends. These codes expire after 5 minutes of inactivity and are not stored permanently.
Game State Data: Your current game progress (card positions, scores, etc.) stored temporarily in your browser's sessionStorage/localStorage. This is deleted when you close the app or browser.
Voice Audio (private games only, opt-in, 13+): If you turn on push-to-talk in a private invite-link game, your microphone audio is relayed in real time to the one other player in that game. It passes through our voice server and is never recorded, stored, transcribed, or listened to by us. Your microphone is off unless you are holding the talk button. See Section 8.

What We DO NOT Collect:

Your name, email address, or any personal identification
User accounts or login credentials (no signup required)
Location data of any kind, precise or approximate
Device identifiers, IMEI, or MAC addresses
Contact lists or phone numbers
Photos, videos, or camera access
Audio recordings — voice chat is relayed live and never recorded or stored (see Section 8)
Browsing history or activity outside Play Lounge
Payment information (we don't sell anything)
Text chat or message content (we have no text chat feature)

Technical Information:

Connection Data: Your IP address is temporarily used to establish WebSocket connections to our game server (hosted on Fly.io). We do not log or store IP addresses long-term.
Browser Storage: We use sessionStorage and localStorage (browser features) to store game state for reconnection purposes only. This data never leaves your device and is deleted when you close the browser/app.

3. Promotions for Our Other Apps

Play Lounge shows a small banner promoting other apps we make, such as Kalum, NetCloak and Odo. We built and serve this banner ourselves.

NO AD NETWORKS: Play Lounge contains no third-party advertising SDKs — no Google AdMob, no AdSense, no ad network of any kind. Nothing on the page is loaded from an advertising server, and no advertising identifier is read or transmitted.

How the Banner Works:

It only receives, never sends. Your device downloads a short list of our apps — a name, an icon, a tagline and a store link. No information about you is sent in return.
No advertising ID. We do not read your Google Advertising ID, IDFA, or any equivalent identifier.
No profiling. The banner is identical for everyone. It is not personalised, and which app it shows is simply a rotation, not a decision about you.
No tracking pixels. There are no impression beacons, conversion trackers or third-party cookies.

If You Tap It:

Tapping the banner opens the Google Play Store or Apple App Store listing for that app. From that point the relevant store's own privacy policy applies, exactly as it would if you had searched for the app yourself. We are not told whether you tapped, installed, or ignored it.

4. How We Use Your Information

We use the minimal information we collect for these purposes only:

Provide Gaming Service: Enable real-time multiplayer gameplay through WebSocket connections
Session Management: Maintain your game state and allow reconnection if you lose connection briefly
Matchmaking: Connect players for random matchmaking (anonymously, no profiles created)
Private Rooms: Enable private games with friends using room codes
Cross-Platform Play: Allow web and mobile players to play together seamlessly
Service Improvement: Identify and fix bugs, optimize performance
Security: Prevent abuse, cheating, and denial-of-service attacks

WE DO NOT: Track your behavior, build user profiles, or use your data for marketing purposes.

5. Data Storage & Retention

All data collected by Play Lounge is ephemeral (temporary):

Session-Only Storage:

Random Player IDs: Deleted when you close the app or browser
Session Tokens: Expire after 24 hours; deleted when app is closed
Room Codes: Expire after 5 minutes of inactivity
Game State: Stored in browser sessionStorage/localStorage, cleared when session ends
WebSocket Connections: Terminated immediately when you disconnect

Server-Side Storage:

Active Game Rooms: Stored temporarily in server memory during gameplay, deleted when game ends
Server Logs: Minimal connection logs retained for up to 7 days for debugging and security purposes only

Browser Storage:

sessionStorage: Game state for active sessions, cleared when browser tab is closed
localStorage: Used only for reconnection to interrupted games, cleared when you close the app
Cookies: None. We do not use cookies, and with no third-party advertising there are no ad-network cookies either

NO PERMANENT STORAGE: We do not maintain databases of user information, game history, or personal data. Everything is session-based and temporary.

7. Children's Privacy

Play Lounge is designed to be safe for all ages, including children. Our app is rated PEGI 3 / Everyone and complies with children's privacy laws including COPPA (Children's Online Privacy Protection Act).

Why Play Lounge is Safe for Children:

No Personal Information: We don't collect names, emails, locations, or any identifying information from anyone, including children
No User Accounts: No signup or registration required, so no account data to protect
No Text Chat, and No Voice for Children: There is no text chat and no user-generated content anywhere in Play Lounge. Optional push-to-talk voice exists only in private invite-link games, and only for players who have confirmed they are 13 or older — it is unavailable to children and unavailable in random matchmaking, so a child is never placed in audio contact with a stranger
Anonymous Play: All players are anonymous; you can't identify who you're playing with
No Third-Party Ads: There are no ad networks, so no advertising profile is built about a child and no advertising identifier is read
No In-App Purchases: No payment features that children could access

Voice Chat and Children:

We treat a child's voice as personal information. Because we cannot obtain verifiable parental consent for real-time audio, we do not offer voice chat to children at all: the microphone cannot be enabled until a player confirms they are at least 13 years old, and even then only inside a private game they were invited to by link. Voice is never available in random matchmaking at any age. If you believe a child has enabled voice by misstating their age, contact us at hello@neuera.app and we will help you disable it on that device.

Promotions & Children:

Because Play Lounge carries no third-party advertising, the usual children's-advertising concerns do not arise: no advertising identifier is read, no profile is built, and no ad network receives anything about your child. The only promotions shown are for our own apps, they are the same for every player, and they are not targeted in any way.

Parental Rights:

Parents/guardians have the right to:

Review what information we collect (answer: virtually none)
Request deletion of any data (though we store no personal data)
Refuse further collection (by uninstalling the app)

8. Voice Chat

Play Lounge offers optional push-to-talk voice chat so you can talk to a friend while you play. It is off by default, and most players will never turn it on.

Where It Is Available:

Private games only. Voice is offered only in games you start by sending someone an invite link. It is never offered in random matchmaking, so you are never placed in audio contact with a stranger.
Two people only. A voice room admits exactly the two players in that game — no one else can obtain a token for it — and it is discarded once both players have left.
Ages 13 and over. The microphone cannot be enabled until you confirm you are at least 13 years old. See Section 7.

How It Works:

Opt in twice. Voice does nothing until you tap the microphone button, and your device will then ask for microphone permission. You can decline, and nothing else in the game changes.
Push to talk. Your microphone is open only while you hold the talk button down. Release it and the microphone is switched off at the operating-system level — on most devices you will see the system microphone indicator turn off.
Not recorded. Audio is relayed live between the two players and is never recorded, stored, transcribed, or listened to by us. Nothing is written to disk.
Encrypted in transit. Voice traffic is encrypted between your device and our voice server.

What Is Processed:

Your audio stream — relayed in memory to the other player for the duration of the game, then gone.
Your IP address — required to establish the connection, as with any internet voice or video call. Not logged long-term.
A short-lived access token — contains only your random, anonymous player ID and the game's identifier. It is valid for that one game and cannot be used to join any other.

NO RECORDINGS: We have no ability to record, replay, or review voice chat. There is nothing to hand over, and nothing to breach.

Your Controls:

Never tap the microphone button — voice stays completely off.
Revoke microphone permission at any time in your device or browser settings.
Leave the game; your voice connection ends immediately, and the room is discarded once both players have left.
Play random matches instead of private games — voice is not offered there at all.

Reporting a Problem:

Because voice is limited to people you personally invited, you can end any unwanted conversation by releasing the talk button, leaving the game, or simply not inviting that person again. If someone misuses voice chat, contact us at hello@neuera.app.

9. Data Security

Although we collect minimal data, we still implement strong security measures:

Encrypted Connections: All communication between your device and our server uses HTTPS/TLS encryption
WebSocket Security: Secure WebSocket (WSS) connections for real-time gameplay
No Persistent Storage: Session-only data reduces risk of data breaches
Server Security: Fly.io infrastructure provides DDoS protection and secure hosting
Token Expiration: Session tokens automatically expire after 24 hours
Room Code Expiration: Temporary room codes expire after 5 minutes
No Central Database: We don't maintain databases of user information, eliminating database breach risks

BEST SECURITY IS NO DATA: Our security strategy is simple - we don't collect or store personal information, so there's nothing to lose in a data breach.

10. Your Choices & Controls

You have several options to control your privacy:

Advertising Controls:

There is nothing to opt out of. Play Lounge uses no ad networks and reads no advertising identifier, so personalised advertising, ad tracking and advertising-ID resets simply do not apply here. The banner promoting our own apps is the same for everyone and is not based on anything about you.

Data Deletion:

Automatic: All session data is automatically deleted when you close the app
Manual: Clear your browser's localStorage/sessionStorage in browser settings
Complete Removal: Uninstall the app to remove all local data

Cookies:

We do not use cookies, and because Play Lounge carries no third-party advertising there are no ad-network cookies either. The app keeps a small amount of data in your browser's own sessionStorage/localStorage to reconnect you to a game in progress; clearing site data removes it.

11. Your Privacy Rights

Depending on your location, you may have legal privacy rights. Because we collect virtually no personal information, most of these rights don't apply in practice, but we respect them nonetheless:

General Rights:

Right to Access: Request information about what data we have (answer: none, except temporary session data)
Right to Deletion: Request deletion of your data (automatically happens when you close the app)
Right to Portability: Download your data (not applicable - no stored personal data)
Right to Object: Object to data processing (you can stop using the service anytime)
Right to Withdraw Consent: Withdraw consent for data collection (close the app or uninstall)

Regional Privacy Laws:

EU Residents (GDPR): Rights to access, deletion, portability, restriction, objection
California Residents (CCPA/CPRA): Rights to know, delete, opt-out of sale (we don't sell data)
UK Residents (UK GDPR): Same rights as EU GDPR
Canadian Residents (PIPEDA): Rights to access and correction
Brazilian Residents (LGPD): Rights to access, correction, deletion

Exercising Your Rights:

To exercise any privacy rights, contact us at hello@neuera.app. We will respond within 30 days. However, please note that because we collect no personal information or user accounts, most requests will receive the response: "No personal data stored."

12. International Data Transfers

Play Lounge is operated from the United States. When you use our service:

Game Server: Hosted on Fly.io infrastructure, which may process data in multiple regions
Voice Relay: Our LiveKit voice server, also on Fly.io infrastructure, relays audio in memory during a call
Minimal Data: Because we collect no personal information, international transfers are minimal

By using Play Lounge, you consent to the transfer of the limited technical data we collect to the United States and other countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will update the version date at the top of this policy
We will post the updated policy on our website (playlounge.live)
We will update the policy in the legal documents portal (legal.neuera.app)
For material changes, we may display an in-app notification

We encourage you to review this policy periodically. Your continued use of Play Lounge after changes constitutes acceptance of the updated policy.

14. Third-Party Links & Services

The banner promoting our other apps links to the Google Play Store and the Apple App Store. We are not responsible for the privacy practices of those stores. This Privacy Policy applies only to Play Lounge.

Third-party privacy policies you should review:

Fly.io (Hosting): Fly.io Privacy Policy
Google Play: Google Privacy Policy (only if you tap through to a listing)
Apple App Store: Apple Privacy Policy (only if you tap through to a listing)

15. Our Privacy Commitments

Play Lounge is built on privacy-first principles:

No User Accounts: Play completely anonymously without signing up
No Personal Data Collection: We don't ask for or store your name, email, or any identifying information
Session-Only Storage: All data is temporary and deleted when you close the app
No Tracking: We don't use analytics services to track your behavior
No Data Sales: We never sell, rent, or share personal information (because we don't collect it)
Transparent Advertising: We clearly explain what ad networks collect (separately from us)
Family-Friendly: Safe for all ages — no text chat, no user-generated content, and voice restricted to consenting players 13+ in private games only
Minimal Third Parties: Only essential services (hosting and ads)
Automatic Deletion: Data automatically expires and is purged
Open Communication: This policy clearly explains our minimal data practices

16. Google Play Store Requirements

For users who download Play Lounge from the Google Play Store, this section addresses Google's data safety requirements:

Data Safety Label Summary:

Account Creation: Not required
Personal Info Collected by Us: None
Audio Collected by Us: None stored. Optional voice chat (private games only, 13+) is relayed in real time and never recorded — declared in Play Console as "Voice or sound recordings: collected, not stored, for App functionality"
Device/App Data Collected by Us: Session tokens (ephemeral, not linked to identity)
Data Shared with Ad Networks: None — Play Lounge contains no third-party advertising SDKs and reads no advertising identifier
Data Encryption: In transit via HTTPS/WSS
Data Deletion: No account exists to delete. All data is session-only and is discarded automatically — well inside Play's 90-day threshold

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: hello@neuera.app
Service Operator: NeuEra Apps
Operated by: Parham Modirniya
Website: playlounge.live
Country of Operation: United States of America

Last Updated: July 27, 2026
Version: 2026-07-27
Effective Date: July 27, 2026